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Warkom.com Community Teleservice Centers (CTC) are one-stop, full service information technology mini-malls. Designed to serve all the communications needs of a small community, our CTCs offer all the facilities available in standard warnets and wartels, plus a range of other services that entertain, educate, and facilitate e-business and e-government—all at an affordable price. Warkom.com services include: • Wireless ISP services • Satellite/cable television • Public telephone access (wartel) • Public Internet access (warnet) • Multimedia theatre/cafe • Networked gaming • Free business consultation • Low cost IT education • Hardware & software sales
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A SERIOUS CHALLENGE As the effects of globalization and the use of Information and Communications Technology (ICT) grows in urban areas throughout the world, small and medium size communities in developing countries are being left behind – in a condition of permanent competitive disadvantage. Telecommunications companies in Indonesia have resisted investment in infrastructure in these areas for the simple reason that they perceive no viable market for their services. This is for two reasons: 1. Local small businesses have little knowledge of technology and perceive no need for it. 2. Human resources in the area are too limited to provide necessary installation, service, and support personnel. Without consumers and human resource support, no ICT infrastructure is developed.
Without ICT infrastructure, no consumers or human resource support develops. Only KampungCyber.com successfully addresses this dilemma. Warkom.com CTCs provide the spark to socialize technology and open markets. Community Teleservice Centers are a central component of our wireless ISP marketing strategy - because our goal is to make ICT work for all of Indonesia. |
THE WARKOM SOLUTION Recent marketing and social impact studies in developing markets have demonstrated that Community Teleservice Centers, such as KampungCyber’s Warkom.com, play a central role in speeding the adoption of ICTs in small business, government, and social organizations, thereby spurring economic development in local communities. Entertainment and education are important factors in the adoption of new technology. That’s why Warkom.com CTCs are equipped with satellite television, a multimedia theatre/cafe, and facilities for network gaming. It’s also why our friendly CTC staff, drawn from the local community, is trained not only to provide the best service, but also to educate in the use of computers and the Internet. By making the CTC a fun, useful, and affordable place for people to gather, Warkom.com centers socialize technology in the most efficient and profitable manner. • We quickly create a pool of “early adopters” - bright young people with the skills necessary to support the expansion of ICT services within the community. • We speed the adoption of information technology in local businesses by providing free consultation and personalized service, while building a market for our ISP-related services such as Internet connectivity and IP Telephony. |
